The E9-1-1 Tracer product is designed to run on each dispatcher’s machine, seamlessly receiving emergency call information, zooming onto that area of the map and flashing the street segment making it simple for the operator to route emergency personnel to the area quickly.
The product has no dependencies so there is no need to purchase expensive CAD products for each station. The interface is simple to use and requires very little training, even a novice computer user can be using the product within hours. The ANI/ALI text is automatically displayed at the bottom of the screen and the street is immediately flashed onto the display. In most cases, there is no operator intervention. What’s more, the operator is free from paper maps and can focus on the real issue at hand: responding quickly to save lives.
Search Techniques
E9-1-1 Tracer not only processes each call automatically, it also includes a dialog to perform manual address searches. This feature may be used to determine various routes for emergency personnel or to locate an alternate address.
System and Software Requirements
Next Level is a full service provider for the E9-1-1 agency. The company offers services to aid in map generation, street segmentation, and database generation and linking. Many of these services are performed at the customer site to ensure accuracy and to expedite the process. Regardless of where you are on the technology scale, Next Level is committed to automating your E9-1-1 agency without breaking your budget.
Contact us to discuss how we can help you achieve your goals.
